Privacy Policy

OT Energy Ltd (referred to as “OT Energy”, “we”, “us” or “our”) is committed to protecting the privacy of visitors to our website and everyone who contacts us. This policy applies to www.otenergy.co and any related services we provide.

We are committed to handling your data lawfully, fairly and transparently in accordance with UK GDPR and the Data Protection Act 2018.

The data controller for this website is OT Energy Ltd.

Company name

OT Energy Ltd

Registered address

[Registered address to be added]

Companies House no.

[Companies House number to be added]

ICO registration

[ICO registration number to be added]

Contact for data requests

hello@otenergy.co

3.1 Information you provide directly. When you complete a form on the website or contact us by email, we collect:

• Your name (first and last)
• Work email address
• Organisation name
• Role or job title
• Sector (e.g. education, healthcare, commercial property)
• Any information you include in the message body

3.2 Information collected automatically. When you visit the website, we automatically collect limited technical data:

• IP address and approximate location
• Device type, browser and operating system
• Pages visited, time on site and referring website
• Cookie identifiers (see our Cookies Policy for detail)

We process your personal data only for the following purposes, with the lawful basis identified for each:

• Responding to your enquiry. Lawful basis: legitimate interest in operating our business and replying to people who contact us.
• Follow-up correspondence about your enquiry. Lawful basis: legitimate interest, until you tell us to stop.
• Measuring website usage to improve the site. Lawful basis: legitimate interest, using anonymised analytics where possible.
• Sending marketing communications. Lawful basis: your explicit consent. You can withdraw at any time.
• Complying with legal obligations. Lawful basis: legal obligation (e.g. tax records, regulatory requests).

We share your data only where necessary, and only with carefully chosen partners:

• Our website hosting and infrastructure providers (Vercel and Supabase)
• Our email service provider for transactional notifications (Resend)
• Professional advisors such as accountants and lawyers, where strictly necessary
• Law enforcement, regulators or other authorities where legally required

We do not sell your data. We do not share your data with marketers or third parties for their own purposes without your explicit consent.

Your data is stored on servers located in the European Economic Area (EEA) and the United Kingdom. Where any subprocessor processes data outside the UK or EEA, we ensure appropriate safeguards are in place (such as the UK International Data Transfer Agreement or Standard Contractual Clauses).

Contact form enquiries

24 months from last contact, then deleted

Marketing email subscribers

Until you unsubscribe

Anonymised analytics

Indefinitely, but only in aggregated form

Client engagement records

7 years (for tax and contractual purposes)

You have the following rights in relation to your personal data:

• The right to access your personal data
• The right to correct inaccurate or incomplete data
• The right to request deletion of your data (the right to be forgotten)
• The right to restrict how we process your data
• The right to object to processing based on legitimate interest
• The right to data portability
• The right to withdraw consent at any time (where consent is the lawful basis)
• The right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk

To exercise any of these rights, email hello@otenergy.co. We will respond within one month of receiving your request.

The website is not directed at children under 16, and we do not knowingly collect personal data from minors. If you believe we have collected data from a child, please contact us and we will delete it.

See our Cookies Policy for full details on the cookies we use and how to manage your preferences.

We may update this Privacy Policy from time to time. The “Last updated” date at the top reflects the most recent revision. Material changes will be highlighted on the home page or notified to you directly where appropriate.

For any privacy-related questions or requests, email hello@otenergy.co.